Privacy Policy
Privacy Policy
Effective Date: July 21, 2025
Information We Collect
We collect information you provide directly when you:
Submit contact or support forms (name, email, phone, company, message).
Register for an account or request Services (billing details, login credentials).
Communicate with us via email or phone (correspondence and attachments).
We automatically collect:
Usage data (IP address, browser type, pages visited, timestamps).
Cookies and similar tracking technologies to recognize devices and remember preferences.
We may receive information about you from third-party services (analytics providers, payment processors).
How We Use Your Information
To provide, maintain, and improve our Services, including technical support and account management.
To communicate with you about your account, Service updates, billing, and promotions (you may opt out of marketing emails).
To monitor and analyze usage patterns and trends so we can enhance functionality and performance.
To detect, prevent, and respond to security incidents, fraud, or other unauthorized activities.
To comply with legal obligations or enforce our Terms of Service.
Legal Basis for Processing
We rely on the following legal grounds for processing your personal data:
Performance of Contract: Processing necessary to fulfill our agreement with you.
Legitimate Interests: Improving Services, securing systems, and marketing to existing customers.
Consent: Where you have affirmatively given permission, such as for certain cookies or promotional communications.
Data Sharing and Disclosure
We may share your information with:
Service providers and subcontractors (hosting, ticketing systems, email delivery, payment processing) to perform Services on our behalf.
Legal authorities if required by law or to protect our rights, property, or safety.
Potential acquirers or investors in the event of a merger, acquisition, or sale of assets (under confidentiality obligations).
We do not sell or rent your personal data to third parties for their marketing purposes.
Cookies and Tracking Technologies
We use cookies and similar tools to:
Remember your preferences and login status.
Analyze site traffic and usage patterns (via third-party analytics).
Deliver targeted advertising on our Site and other online platforms (you can opt out via cookie settings or your browser).
Data Security
We implement administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, alteration, and destruction. These include encrypted communications (TLS), access controls, and regular security assessments.
Data Retention
We retain personal data only as long as necessary to:
Provide you Services and support.
Comply with legal, regulatory, or accounting requirements.
Resolve disputes and enforce agreements.
When retention is no longer necessary, we securely delete or anonymize your data.
Your Rights
Depending on your jurisdiction, you may have rights to:
Access or receive a copy of your personal data.
Request correction or erasure of inaccurate or unnecessary data.
Object to or restrict processing based on legitimate interests or direct marketing.
Data portability—to receive your data in a structured, commonly used format.
Withdraw consent where processing is based solely on consent.
To exercise these rights, contact us using the details below. We will respond in accordance with applicable law.
Children’s Privacy
Our Site and Services are not directed at children under 13. We do not knowingly collect personal data from minors. If we learn we have collected such data, we will delete it promptly.
International Data Transfers
Your information may be stored and processed in the United States or other countries where our service providers operate. We use appropriate safeguards to ensure your data remains protected in accordance with this Policy.
Third-Party Links
Our Site may contain links to external websites. We are not responsible for the privacy practices of those sites. Please review their policies before sharing personal data.
Changes to This Policy
We may update this Policy to reflect changes in our practices or legal requirements. We will post the revised version with a new Effective Date. Continued use of our Site or Services after changes constitutes acceptance.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact:
Shore Communication Technologies LLC
25020 Shore Parkway, Suite 1G
Onley, VA 23418
Email: info@shorecomtech.com
Phone: (757) 414-7011